🔒 PRIVACY AND DATA PROTECTION

Xjwin43 Privacy and Data Protection Policy

Here you will find a clear explanation of exactly what data xjwin43 collects, how it is used, how it is protected, and what rights you are guaranteed under the LGPD. Full transparency, from start to finish.

Updated January 2026 In compliance with the LGPD Applicable in Brazil
AES
256-bit encryption on all data
72h
Maximum response time for LGPD requests
0
Data sold to third parties for commercial purposes
Law
13.709
LGPD – the legal basis for all operations
What This Policy Covers
A summary of the key topics before you read the full document
Data We Collect

Xjwin43 collects only the data necessary to operate the platform: full name, CPF, email, phone number, date of birth, address, banking details for Pix, and transaction history. We do not collect unnecessary data or sensitive information without an adequate legal basis.

How We Protect Your Data

All data is stored with AES-256 encryption on secure servers. Internal access is restricted to what is strictly necessary, with multi-factor authentication required for all staff. We conduct periodic security audits to identify and address vulnerabilities before they can cause any issues.

Data Sharing

Xjwin43 never sells your data. Sharing occurs only with essential service providers — payment processors such as Pix and PicPay, certified game providers such as Evolution Gaming and Pragmatic Play, and auditing laboratories — and only to the extent required for each function.

Your Rights Under the LGPD

You have the right to access, correct, port, anonymize, or delete your data at any time. All requests are answered within 72 hours at contato@xjwin43.net. No unnecessary red tape — a simple email is all it takes to start the process.

Cookies and Tracking

Xjwin43 uses essential cookies for platform functionality (session, security) and analytical cookies to understand how to improve the experience. Marketing cookies are used only with your explicit consent. You can manage your cookie preferences in your browser settings.

Data Retention

Data is retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Financial and identification data are kept for up to 5 years after account closure, as required by Brazilian anti-money laundering and tax legislation.

Your Rights Under the LGPD
Law No. 13.709/2018 gives you full control over your personal data
Right to Access

You can request a copy of all personal data xjwin43 holds about you at any time. We will send a complete report in a readable format within 72 hours of your email request.

Right to Correction

Outdated, incomplete, or incorrect data can be corrected at any time. Simply contact support with the correct information and supporting documentation. Corrections are processed within 5 business days.

Right to Data Portability

You may request the transfer of your personal data to another service provider in a structured, machine-readable format. xjwin43 will deliver the file within 15 business days of the request.

Right to Deletion

Data processed based on your consent may be deleted upon request. Data subject to a legal retention obligation (such as financial records for up to 5 years) cannot be deleted before the minimum period required by law.

Right to Withdraw Consent

If you have consented to receiving marketing communications from xjwin43, you may withdraw that consent at any time by clicking "unsubscribe" in the footer of any email or by contacting support.

Right to Object

You may object to data processing carried out on the basis of xjwin43's legitimate interest when you believe your fundamental rights and freedoms override that interest. xjwin43 will assess each case within 72 hours.

Right to Information on Data Sharing

You have the right to know which entities xjwin43 shares your data with and why. This policy details all third parties that access data and the scope of that access. For specific questions, contact us at contato@xjwin43.net.

How to Exercise Your Rights

Send an email to contato@xjwin43.net with the subject line "LGPD Request" describing the right you wish to exercise. We respond within 72 hours. For more complex requests, identity verification may be required before processing.

Last updated: January 2026 Applicable in Brazil In accordance with LGPD Law No. 13,709/2018

This Privacy Policy describes how xjwin43 collects, uses, stores, shares, and protects your personal data. By creating an account or using any service on the platform, you confirm that you have read and understood this document. For any questions, write to contato@xjwin43.net.

1. About This Privacy Policy

This Privacy Policy ("Policy") is an integral part of the platform's Terms and Conditions of use xjwin43, accessible at xjwin43.net. It clearly and transparently describes how we handle the personal data of registered users and visitors to the platform, in compliance with the Lei Geral de Proteção de Dados – LGPD (Law No. 13.709/2018) and other applicable regulations in Brazil.

Xjwin43 operates as controller of personal data processed in connection with its Sports Betting services (football, volleyball, basketball, e-sports, MMA/UFC, and others) and online casino (live blackjack, roulette, crash games, slots, and all other games available on the platform).

This Policy is written in plain, accessible language because we believe Brazilian players have the right to understand exactly what happens with their data — no unnecessary legal jargon, no misleading fine print. If anything is unclear, reach out to our support team at any time.

2. Personal Data We Collect

Xjwin43 collects personal data at different points during your interaction with the platform. Here is what we collect and when:

At registration:

  • Full name as shown on official ID;
  • Valid CPF (Cadastro de Pessoa Física) issued by the Receita Federal do Brasil;
  • Date of birth;
  • Email address;
  • Mobile phone number with Brazilian area code (DDD);
  • Full residential address including ZIP code.

During identity verification (KYC):

  • Government-issued photo ID (RG, CNH, or Brazilian passport);
  • Proof of address issued within the last 90 days;
  • Selfie with ID document for biometric verification, where applicable.

In financial transactions:

  • Pix key linked to the registered CPF;
  • Bank account details for TED transfers (bank, branch, account number);
  • Partial credit or debit card information (full card details are processed directly by the card processors, not by xjwin43);
  • Complete history of deposits and withdrawals made on the platform.

Platform usage (automatic data):

  • IP address and approximate geographic location;
  • Browser type and version, and operating system;
  • Device type (mobile, desktop, tablet);
  • Pages visited, session duration, and browsing flow;
  • Betting and game history on the platform;
  • Cookie and similar technology data, as described in Section 8.

Xjwin43 does not collect health data, racial or ethnic origin, religious beliefs, political opinions, trade union membership, genetic or biometric data outside the identity verification process, or data relating to players' sex life or sexual orientation.

3. Purposes of Data Processing

Every piece of data collected by xjwin43 has a specific and legitimate purpose. We do not process data beyond what is necessary to operate the platform and meet our legal obligations. The purposes are:

  • Registration and identity verification: verify that the user is who they claim to be, is 18 years of age or older, and holds an active CPF in Brazil;
  • Processing of deposits and withdrawals: process financial transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED in a secure and traceable manner;
  • Provision of betting and gaming services: operate the platform's features, record betting history, and ensure games function correctly;
  • Compliance with legal and regulatory obligations: comply with Brazilian law, including anti-money laundering regulations (Law No. 9,613/1998), tax obligations, and Central Bank of Brazil requirements related to Pix;
  • Fraud prevention and security: identify and block suspicious activity, multiple accounts, use of automation, and other violations of the Terms of Use;
  • Customer support: address questions, complaints, and requests submitted by players to the xjwin43 support team;
  • Operational communications: notify you of account updates, security alerts, transaction confirmations, and relevant changes to our Terms or this Policy;
  • Marketing and promotions (with consent): send information about promotions, bonuses, new games, and relevant sports events. You may opt out of these communications at any time;
  • Platform improvement: analyze browsing data in aggregated, anonymized form to improve the user experience.

4. Legal Bases for Processing (LGPD)

Xjwin43 processes personal data based on the following legal grounds set out in Article 7 of the LGPD:

Where processing is based on consent, you may withdraw it at any time without affecting your access to xjwin43's other services. Withdrawal does not impact processing carried out under other legal bases, such as contract performance or legal obligation.

5. Data Sharing with Third Parties

Xjwin43 does not sell personal data. Sharing occurs only in the situations below, with partners who have restricted access to the minimum data necessary to carry out their functions:

  • Payment processors: Pix (Banco Central do Brasil), PicPay, Mercado Pago, credit and debit card processors, and banks for TED transfers. These partners receive only the data necessary to process the requested financial transaction;
  • Certified game providers: Evolution Gaming, Pragmatic Play, Playtech, NetEnt, and Ezugi. These providers access session data and game history to operate live tables and ensure the integrity of results. All are subject to audits by independent laboratories such as eCOGRA and GLI;
  • Technology service providers: cloud infrastructure providers, transactional email services, and data analytics tools. These partners are contractually required to process data only in accordance with xjwin43's instructions and to maintain security standards equivalent to our own;
  • Public authorities: when required by law, court order, or request from the Banco Central, Receita Federal, or other competent Brazilian authorities. xjwin43 shares only the minimum necessary to comply with the legal order;
  • Auditors and legal advisors: in internal audit, due diligence, or litigation processes, subject to a contractual obligation of confidentiality.

All third parties that access xjwin43 player data are bound by contracts that include data protection and confidentiality clauses, in full compliance with the LGPD.

6. Data Retention and Deletion

Xjwin43 retains personal data for as long as necessary to fulfill the original purpose of collection or to meet legal obligations. General retention periods are:

  • Identification data (full name, CPF, ID document): for the duration of the active account + 5 years after closure, as required by Law No. 9.613/1998 (anti-money laundering);
  • Financial data (deposit and withdrawal history via Pix, boleto, card): 5 years after the transaction, in accordance with tax and Banco Central do Brasil requirements;
  • Betting and game history: for the duration of the account + 2 years after closure;
  • Browsing data and cookies: up to 13 months, in line with industry best practices;
  • Support communications: 2 years after the last interaction.

Once retention periods expire, data is permanently deleted or irreversibly anonymized, unless a new legal obligation requires it to be kept for an additional period. You may request early deletion of data processed solely on the basis of consent, subject to the legal exceptions outlined above.

7. Information Security

Xjwin43 adopts robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Key measures include:

  • AES-256 Encryption for data at rest and TLS 1.3 for data in transit between your device and our servers;
  • Role-based internal access control (RBAC): each staff member accesses only the data required for their specific role;
  • Multi-factor authentication (MFA) mandatory for all xjwin43 internal systems that access player data;
  • Continuous monitoring of suspicious activity across systems, with automatic alerts sent to the security team;
  • Periodic security audits conducted by our internal team and, annually, by independent external auditors;
  • Incident response plan documented and regularly tested, with clear procedures for notifying the ANPD (National Data Protection Authority) and affected data subjects in the event of a relevant security incident.

In the event of a security incident that may pose a significant risk or harm to data subjects, xjwin43 will notify the ANPD and affected players within a reasonable timeframe, as required by Article 48 of the LGPD, providing information about the nature of the incident, the data involved, and the measures taken.

8. Cookies and Tracking Technologies

Xjwin43 uses cookies and similar technologies to operate the platform, improve the user experience, and — with your consent — deliver relevant communications. The types of cookies used are:

  • Essential cookies: necessary for the platform's basic operation, such as maintaining authenticated sessions, security, and language preferences. They cannot be disabled without affecting xjwin43's functionality;
  • Analytical cookies: collect aggregated information on how players navigate the platform — most-visited pages, average session duration, browsing flow — to guide product improvements. Data is anonymized before analysis;
  • Marketing cookies: used only with your explicit consent to personalize communications and offers. You may withdraw that consent at any time.

You can manage and disable non-essential cookies in your browser settings. Turning off analytical and marketing cookies does not affect access to xjwin43's core features. Browsers such as Chrome, Firefox, and Safari offer detailed cookie controls in their privacy settings.

9. Protection of Minors' Data

Xjwin43 is a platform intended exclusively for users aged 18 and over. We do not intentionally collect, process, or store personal data from minors.

If we become aware that a minor under 18 has created an account or provided data to xjwin43, the account will be closed immediately, all data will be deleted within 5 business days, and any deposited balance will be refunded to the original payment method.

If you suspect a minor is using the platform, please contact support immediately at contato@xjwin43.net. We treat reports of this nature with the highest priority and act on them swiftly.

If you are responsible for minors, we recommend enabling parental controls on any shared device to prevent access to betting platforms. xjwin43 is not liable for access made by minors through accounts belonging to adult users.

10. International Data Transfers

Some technology and service providers used by xjwin43 — such as live game providers (Evolution Gaming, Pragmatic Play) and cloud infrastructure services — operate in other countries. When your data is transferred outside Brazil, xjwin43 ensures that:

  • Transfers occur only to countries or organizations that provide an adequate level of personal data protection, as determined by the ANPD;
  • When the destination country does not provide an equivalent adequate level of protection, the transfer is carried out on the basis of standard contractual clauses that impose on the recipient obligations equivalent to those under the LGPD;
  • Contracts with all international providers include specific clauses covering data protection, use limitation, and confidentiality.

Xjwin43's international data transfers are limited to the minimum necessary to operate live games and maintain the platform's infrastructure. Pix payment data is processed exclusively within Brazil, through the Central Bank of Brazil's system.

11. How to Exercise Your Rights Under the LGPD

To exercise any of the rights provided under the General Data Protection Law (LGPD), follow the steps below:

  • Send an email to contato@xjwin43.net with the subject line "LGPD Request – [Right Requested]", for example: "LGPD Request – Access to My Data";
  • Include in the body of your email: your full name, the CPF registered with xjwin43, and a detailed description of the right you wish to exercise;
  • For some requests — especially data deletion or portability — you may be asked to confirm your identity with a document. You will receive specific instructions in our initial reply;
  • Xjwin43 responds to all requests within 72 hours with a confirmation of receipt and the estimated timeframe for full resolution.

If you believe that xjwin43's processing of your data violates the LGPD, you also have the right to file a complaint with the National Data Protection Authority (ANPD), the Brazilian federal authority responsible for enforcing the law.

12. Changes to This Privacy Policy

Xjwin43 may periodically revise this Privacy Policy to reflect changes in Brazilian legislation, the platform's operational practices, or ANPD guidance. Any material changes will be communicated via:

  • Email to the address registered on your account, at least 7 calendar days before the changes take effect;
  • A prominent notice on the platform the first time you log in after an update is announced;
  • Publication of the updated version on this page, with the last updated date shown at the top.

Continued use of the platform after the changes take effect constitutes acknowledgment and acceptance of the updated Policy. If you disagree with the changes, you may close your account before the effective date and request deletion of your data as described in Section 11.

13. Contact, DPO, and Privacy Channel

Xjwin43 has appointed a Data Protection Officer (DPO), as required by Article 41 of the LGPD, who serves as the official point of contact for all matters related to privacy and personal data protection on the platform.

To contact the xjwin43 DPO or our general privacy channel:

  • Email: contato@xjwin43.net (subject line: "Privacy" or "LGPD Request")
  • Live chat: available on the platform, 24 hours a day, 7 days a week
  • Response timeframe: up to 72 hours for LGPD-related requests

Our privacy team is ready to answer questions about this Policy, about the processing of specific data, or about how to exercise any right under the LGPD. Don't leave any question unanswered.

This Privacy Policy was drafted in compliance with the General Data Protection Law (Law No. 13,709/2018), the Consumer Protection Code (Law No. 8,078/1990), and other applicable Brazilian regulations. For dispute resolution purposes, the courts of the district of São Paulo – SP shall have jurisdiction.

Privacy Questions at xjwin43
Straightforward answers to the most common questions from Brazilian players

Never, under any circumstances. xjwin43 does not sell players' personal data. Data sharing occurs exclusively with service providers essential to operating the platform — such as Pix payment processors and certified game providers — and only to the extent strictly necessary for each function. All third parties are contractually required to maintain data confidentiality and not use it for their own purposes.

Send an email to contato@xjwin43.net with the subject line "LGPD Request – Data Deletion" including your full name and registered CPF. xjwin43 will respond within 72 hours with confirmation and a timeline. Please note that data subject to a legal retention obligation — such as financial records of Pix transactions and identity information for anti-money laundering purposes — cannot be deleted before the minimum period required by law (generally 5 years). In such cases, we will clearly inform you which data will be retained and for how long.

xjwin43 stores the registered Pix key (linked to your CPF) and the history of completed transactions — including dates, amounts, and operation statuses. This data is required to process withdrawals, issue receipts, and meet fiscal and regulatory obligations with the Central Bank of Brazil. All financial data is stored with AES-256 encryption and is not accessible to third parties outside the payment processors involved in each transaction.

Yes, at any time. Simply click the "unsubscribe" link in the footer of any xjwin43 marketing email, or send an email to contato@xjwin43.net requesting to opt out of promotional communications. Unsubscribes are processed within 48 hours. You will continue to receive essential operational emails — such as deposit and withdrawal confirmations and security alerts — as these are necessary for the performance of your contract and do not require marketing consent.

After account closure, xjwin43 retains data for the minimum period required by law: identification and financial data for up to 5 years (Law No. 9.613/1998), and betting history for up to 2 years. Once these retention periods expire, data is deleted or irreversibly anonymized. Data processed solely on the basis of consent — such as marketing preferences — is deleted immediately upon account closure. You may request a detailed report on data retained after closure by emailing contato@xjwin43.net.

In the event of a security incident that may pose a significant risk to data subjects, xjwin43 will notify the ANPD (Autoridade Nacional de Proteção de Dados) and affected players as required by Article 48 of the LGPD. Notification will be made within a reasonable timeframe — generally within 72 hours of the incident being confirmed — via email to the address registered on the account, with clear information about what occurred, which data was affected, and the steps taken to mitigate the damage. We will also post a notice on the platform while the situation is being managed.
xjwin43's Commitment to the LGPD

A xjwin43 processes all personal data of Brazilian players in compliance with the Lei Geral de Proteção de Dados (LGPD – Law No. 13.709/2018). AES-256 encryption, zero data selling, strict access controls, and a designated DPO are part of our daily commitment to the privacy of every person registered on the platform.

Questions or requests? Write to contato@xjwin43.net — we respond within 72 hours.

Read the full Terms and Conditions →
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